Privacy Policy
Effective Date: 01/01/2026
Last Updated: 28/01/2026
This Privacy Policy explains how NextplAi Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use NextplAi Coach services.
We are committed to safeguarding personal data, particularly where it relates to children.
1. Who We Are
NextplAi Coach is operated by NextplAi Ltd, a company registered in England and Wales.
Company Name: NextplAi Ltd
Company Number: 16538116
Registered Office: 23 Mollison Road, Stok-on-Trent, Staffordshire, ST3 7AG
Contact Email: sean@nextplai.co.uk
For data protection purposes, NextplAi Ltd acts as the Data Controller.
2. What Data We Collect
We may collect and process the following personal data:
a) Child-related data
Video footage submitted for coaching feedback
Age group (where relevant)
Football-related performance information shown in videos
b) Parent / guardian data
Name
Email address
Communications relating to services
c) Technical data
IP address
Device and browser information
Website usage data (via cookies)
d) Payment data
Payments are processed securely via third-party providers (including Stripe).
We do not collect or store card or banking details.
3. How We Use Personal Data
We use personal data solely to:
Deliver coaching feedback and guidance
Communicate with users about services
Manage safeguarding and quality assurance
Comply with legal and regulatory obligations
We do not sell, rent, or trade personal data.
4. Video Handling & Safeguarding
We take particular care when handling video content of children.
Videos are accessed only by NextplAi Ltd administrators and the assigned coach
Videos are used solely for performance feedback
Videos are never shared publicly or with third parties
Videos are not used for marketing or training without explicit consent
Videos and related correspondence are permanently deleted no later than 14 days after feedback delivery
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent (provided by the parent or legal guardian)
Contractual necessity (to deliver purchased services)
Legitimate interests (to operate and improve services safely)
6. Data Retention
Personal data is retained only for as long as necessary to deliver services.
Videos and associated correspondence: deleted within 14 days
Email communications: retained only as required for service delivery or legal compliance
7. Data Sharing
We may share limited data only where necessary with:
Assigned coaches providing feedback
Secure service providers supporting website operation
We do not share personal data with advertisers or unrelated third parties.
8. Payment Processing
All payments are processed securely by third-party payment providers, including Stripe.
NextplAi Ltd does not store or process payment card details.
9. Data Security
We use appropriate technical and organisational measures to protect personal data, including:
Restricted access controls
Secure storage systems
Limited data retention periods
Despite these measures, no online system is entirely risk-free.
10. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to processing
Request data portability
Requests can be made by contacting us using the details above.
11. Cookies
Our website may use cookies to improve functionality and user experience.
You may control or disable cookies through your browser settings.
12. Children’s Privacy
Our services are designed for use by children only with parental or guardian involvement.
We do not knowingly collect personal data directly from children without adult consent.
13. Complaints
If you have concerns about how we handle personal data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
